LINE & Facebook inbox
Every customer chat from both channels in one place, so no message gets lost between phones.
Features
Booking, billing, CRM, staff commission, stock and an AI receptionist. The software a service business usually pays for separately, in one monthly subscription.
Not a menu of pre-set questions and canned answers. Customers type the way they normally talk, in their own language, and Chatbaht replies like a native speaker using your services, prices and real availability.
Everything that comes with it
30 tools
The front line: every customer message answered, on the channels Thai customers already use.
Every customer chat from both channels in one place, so no message gets lost between phones.
Answers in seconds, day or night, including the late-evening hours when most people browse.
One tap passes the chat to a real person, with the full conversation history kept.
Send posters, price lists and current offers to customers who ask, right inside the conversation.
Share a PromptPay QR in the chat to take a deposit and hold the slot.
From "are you free Saturday?" to a confirmed slot, without staff typing anything.
Customers pick a service, date and time. The booking lands in your calendar with no double bookings.
A reminder goes out before each appointment, so fewer customers forget to come.
See who is working, who is next in the queue and who is free, so walk-ins and bookings are shared fairly.
Know who your customers are, what they had last time, and how to bring them back.
Names, contact details and notes for every customer, built up automatically from their chats and visits.
Every past visit, service and payment on one page, so staff can pick up where they left off.
Customers are linked to their LINE account, so follow-ups reach them where they already chat.
Mark your regulars and members, and give them their own prices and privileges.
Keep before-and-after photos against each customer's record to show results and track progress.
Send a promotion or announcement to your customer list by SMS or LINE.
Less end-of-month arithmetic, fewer arguments about who earned what.
Staff profiles, roles and working schedules in one place.
Commission is worked out from each completed job, so nobody has to add it up by hand.
Set different prices for senior and junior staff, or for bigger and smaller jobs.
Take the money, record it properly, and sell more than single visits.
Create the bill at the counter and give the customer a receipt.
Record each payment by how it was paid, so the day's totals always match.
Bundle services together at a package price.
Sell a course of sessions and track how many each customer has left.
Customers pay in advance and spend their credit across future visits.
Sell retail products on the same bill as the service.
Track what you have on the shelf and what is running low.
See how the business is doing without building a spreadsheet.
Bookings, revenue and daily activity at a glance, in real time.
Extra tools for groomers and pet hotels.
Breed, size, coat and notes for every pet, ready for the next visit.
See which pets belong to which owner, including families with several animals.
Take and manage overnight boarding stays alongside grooming bookings.
Extra tools for guest communication.
Rooms, rates and availability, answered at once.
Guests register and get arrival details before they arrive.
Chatbaht Control Centre
A clear, real-time view of customer chats, appointments and daily activity.
Get started
No credit card required. Set up in minutes. Cancel anytime.