Tell us about your business
Your services, prices, opening hours and current promotions. This is what Chatbaht uses to answer your customers.
How it works
From first message to booked appointment.
A customer messages your business. Chatbaht answers in seconds, helps them choose a service and a time, books it, and reminds them before the visit. Your staff only step in when a real person is needed.
- Works with LINE and Facebook
- Available 24/7
- Thai, English and Chinese
Interactive walkthrough
Six steps. Tap any one to watch it.
Play the customer yourself: use the reply buttons in the chat, or tap a step to jump straight to it.
Simulated example. Names and prices are for illustration.
Getting set up
Up and running in three steps.
You don't need to be technical. Our team in Bangkok helps you connect everything.
Connect LINE and Facebook
We help you link your LINE Official Account and Facebook page, so every chat arrives in one place.
Test it, then go live
Message your own business the way a customer would. When you're happy with the answers, switch it on.
Human handoff
When a person is needed, one tap gets one.
Some questions need your staff: a special request, a complaint, a medical question. The customer taps once and the conversation moves to a real person, with the full chat history attached.
- Staff see the chat history and customer details
- The customer never has to repeat themselves
- Chatbaht carries on with everyone else in the queue
Common questions
Good to know.
Do my customers need to install anything?
No. They message you on LINE or Facebook exactly as they do today. Chatbaht works inside those chats.
Which languages does it reply in?
Thai, English and Chinese. It replies in the language the customer writes in.
Can my staff take over a conversation?
Yes. A customer can ask for a person with one tap, and your staff can see the whole conversation before they reply.
Where do the bookings go?
Into your Chatbaht dashboard, where your team sees appointments, customer details and daily activity in one place.
How long does setup take?
Most of the work is telling us your services and prices. Once we have those, connecting LINE and Facebook takes minutes.
Get started
Start your 30-day free trial.
No credit card required. Set up in minutes. Cancel anytime.